Consumer Loan Processor

Schedule
Monday through Friday with occasional Saturday mornings

Job Description

The Consumer Loan Processor is primarily responsible for processing a high volume of consumer loans, including home equity loans and lines of credit, while ensuring timely, accurate, courteous and confidential delivery of loan related services. A processor is an integral part of supporting a compliant lending process by meeting all regulatory requirements. Tasks include, but are not limited to, reviewing applications, funding loans, communicating with members and vendors, and managing reports with a high level of accuracy and attention to detail.

Competencies & Skills

• Detail-oriented with strong analytical and problem-solving skills to research issues and identify solutions.
• Demonstrate excellent member service skills and professionalism in both external and internal communications.
• Strong understanding and ability to adhere to Credit Union policies and procedures, including security procedures and applicable state and federal lending regulations.
• Willing and able to be flexible and adaptable to changing regulations, credit union policies and procedures, and job requirements.
• Ability to work under pressure, manage multiple tasks concurrently, meet deadlines, and maintain a high degree of accuracy.
• Demonstrate professionalism, maturity, and discretion when handling confidential information.
• Maintain a positive attitude while collaborating with others, even under challenging circumstances.
• Strong communication and interpersonal skills, team player.
• Ability to work independently with minimal supervision.

Qualifications

• Minimum of two years of loan processing or consumer lending experience in a financial service institution required, preferably a credit union.
• High School diploma, with an Associates or Bachelor’s degree preferred.
• Knowledge of consumer lending documents and processes, preferred.
• Mortgage lending and document experience, preferred.
• Excellent written communication and customer service skills.
• High attention to detail, accuracy and thoroughness.

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