Payroll & Benefits Analyst - Hybrid

Job Description
At City & County Credit Union, our employees are at the heart of everything we do. As a Payroll & Benefits Analyst, you’ll help support our team by ensuring payroll and benefits programs run smoothly, accurately, and efficiently while providing exceptional service and guidance to employees and leaders across the organization.

Essential Functions

• Process bi-weekly payroll accurately and on schedule while ensuring compliance with federal, state, and local regulations in partnership with the Professional Employment Organization (PEO).
• Partner with the Accounting department to support payroll accruals, account reconciliations, year-end activities, audits, and related financial reporting.
  Investigate and resolve payroll, benefit, and accounting discrepancies through detailed analysis and reconciliation of payroll reports, invoices, vendor statements, and general ledger activity.
• Review and audit employee timekeeping records, payroll transactions, deductions, tax withholdings, and compensation changes, and related payroll data for accuracy.
• Maintain accurate, confidential, and audit-ready employee, payroll, and benefits records, supporting documentation, and electronic personnel files while ensuring data integrity and compliances.
• Prepare payroll reports, reconciliations, tax filings, audit documentation as required.
• Develop and maintain training resources for managers related to payroll processing, timekeeping, leave reporting, compensation changes, employee status changes, and other payroll-impacting activities.
• Serve as a system administrator and subject matter expert for payroll, timekeeping, and benefits & leave administration systems.
• Administer employee benefit programs, including health, dental, vision, life, AD&D, disability, health savings accounts, leave programs, educational assistance, retirement plans, and other employee benefit offerings. Manage enrollments, qualifying life events, eligibility, payroll deductions, employee communications, and ongoing program administration.
• Coordinate benefit orientations for new employees, annual Open Enrollment, and year-round employee benefit education sessions Coordinate data transfers, eligibility reporting, benefit invoices, and communications with carriers, brokers, retirement plan administrators, vendors, and third-party partners while ensuring accurate records and timely reporting.
• Serve as a primary resource for employees, retirees, vendors, brokers, carriers, and plan administrators regarding payroll, benefits, retirement plans and leave programs.
• Ensure compliance with applicable payroll, benefits, retirement, leave, and employment regulations, including ERISA, COBRA, ACA, EEO-1, OSHA, Form 5500 reporting, and retirement plan testing and audits, unemployment claims, and other required filings and reporting.
• Maintain audit-ready payroll, benefits, and employee records and support internal and external audits.
• Monitor regulatory changes and recommend updates to policies, procedures, systems, and practices as needed.
• Recommend and implement process improvements to enhance payroll and benefits efficiency, accuracy, compliance, and employee experience.
• Maintain payroll and benefits procedures, employee handbook content, intranet resources, and related documentation to ensure information remains current and accurate.
• Participate in compensation, benefits, and HR initiatives, including salary surveys, benefit renewals, special projects and organizational initiatives.
• Collaborate with internal departments and external partners to support organizational goals and deliver high-quality employee programs and services.
• Follow Bank Secrecy Act (BSA) policies and procedures as applicable to the role.
• Perform other related responsibilities as assigned.

Competencies & Skills

• Demonstrates exceptional member service while displaying strong communication, active listening and interpersonal skills with a professional demeanor and a high degree of tact and diplomacy.
• Acts as a team player and collaborates effectively with employees, leaders, vendors, brokers, retirement plan administrators, and third-party partners.
• Leads by example with integrity, professionalism, and accountability.
• Displays exceptional attention to detail, accuracy and thoroughness while maintaining confidential and sensitive information with discretion and professionalism.
• Demonstrates an understanding of credit union operations, HR metrics and analytics, payroll administration, employee benefits, retirement plans, leave administration, and applicable employment laws and regulations.
• Possesses strong analytical, financial, and problem-solving skills with the ability to reconcile complex payroll and benefit transactions, identify discrepancies, analyze data, and recommend effective solutions.
• Demonstrates proficiency in auditing, reconciliation, and data validation processes.
• Works independently while effectively managing multiple priorities, competing deadlines, and projects in a fast-paced environment.
• Demonstrates flexibility and adaptability to changing priorities, business needs, and regulatory requirements.
• Shows initiative, sound judgment, and the ability to communicate complex payroll and benefit information clearly and effectively to employees, retirees, managers, and external partners.
• Demonstrates a continuous improvement mindset by identifying opportunities to improve processes, operational efficiency, and the employee experience.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, Accounting, Finance, or a related field preferred. Professional certifications such as PHR, SHRM-CP, CPP (Certified Payroll Professional), CEBS, or equivalent are preferred.
• 2-4 years’ experience in payroll administration, benefits administration, human resources, accounting, or a related field.
• Experience with year-end payroll processing, tax reporting, and applicable regulatory requirements.
• Strong technical proficiency with Microsoft Office applications, including Outlook, Word, PowerPoint, and advanced Microsoft Excel skills such as formulas, lookup functions, pivot tables, data validation, reconciliation analysis, and reporting.
• Experience using HRIS, payroll, timekeeping, leave administration, and employee benefits systems.
• Ability and willingness to learn new software applications, systems, and technologies.
• Experience interpreting and applying federal and state payroll, benefits, leave, and employment regulations.
• Experience supporting internal and external audits, regulatory reporting, compliance activities, and required filings

This position has the potenial for hybrid work.

Benefits

• Health, dental and vision insurance
• Health Savings/ Flexible Spending accounts
• 401(k) and pension plans
• Life insurance and supplemental insurance
• Paid time off out of the office – Vacation time, Sick time and Paid Holidays
• Employee referral program
• Plus much more!