Security Specialist
Position Summary
The Security Specialist supports the credit union’s physical and information security programs by
providing day-to-day operational support, monitoring, and maintenance of security systems and tools.
This role works closely with the Director of Technology Infrastructure and Security to ensure a safe and
secure environment for employees, members, facilities, and information assets. The Security Specialist
plays a key role in security incident response, access management, and the ongoing reliability of both
cybersecurity and physical security technologies.
Key Responsibilities
Operational Security Support
Provide day-to-day operational support for the credit union’s security tools, including endpoint
protection platforms, vulnerability scanners, identity and access management systems, SIEM
dashboards, and other enterprise security technologies.
Perform routine monitoring to identify anomalies, alerts, and system health issues, escalating
concerns according to established procedures.
System Maintenance & Monitoring
Assist the Director of Technology Infrastructure and Security with the maintenance, configuration,
tuning, and lifecycle management of all security systems, ensuring optimal performance and
alignment with industry best practices.
Conduct regular reviews of log data, system alerts, and event notifications to support proactive
threat detection and incident prevention.
Endpoint & Application Security
Ensure all security applications deployed on employee computers and servers are properly
installed, up-to-date, and functioning as intended.
Coordinate patching, updates, and troubleshooting of endpoint security software, including
antivirus, encryption, and monitoring agents.
Help Desk Security Support
Manage and respond to help-desk tickets related to security applications, access requests, and
user-reported security concerns.
Provide timely troubleshooting, issue resolution, and documentation of findings or escalations.
Physical Security Administration
Maintain and manage building security systems, including fob access controls, intrusion alarms,
environmental monitoring sensors, and door hardware.
Oversee the operation, configuration, and upkeep of video surveillance systems (CCTV), ensuring
proper placement, retention settings, and video quality.
Coordinate with facilities teams and outside vendors to address repairs, upgrades, and new
installations.
Cross-Functional Support
Serve as a backup to the Director of Technology Infrastructure and Security for operational tasks,
incident response, vendor coordination, and reporting activities.
Participate in security assessments, audits, and compliance reviews as needed.
Assist in maintaining security procedures, documentation, incident logs, and system inventories.
Security Awareness & Compliance
Support the delivery and tracking of security awareness programs, phishing simulations, and
user-training initiatives.
Help ensure organizational adherence to regulatory requirements, internal policies, and industry
best practices
Qualifications
Required
Associate’s degree in Information Security, Information Technology, or a related field; or 1-2 years
equivalent experience.
Working knowledge of cybersecurity principles, physical security systems, and endpoint
protection technologies.
Strong troubleshooting and analytical skills.
Ability to manage multiple priorities in a fast-paced environment.
Excellent communication and documentation skills.
Preferred
Experience working in a financial institution or regulated environment.
Familiarity with NCUA/FFIEC security expectations.
Certifications such as Security+, CySA+, CCNA Security, or equivalent.
Experience with access control systems, video management platforms, and SIEM tools.
Competencies
Attention to Detail – Carefully monitors systems, logs, and alerts to identify risks.
Integrity & Confidentiality – Handles sensitive information responsibly.
Problem Solving – Quickly diagnoses and resolves security-related issues.
Collaboration – Works eectively with IT, Facilities, Compliance, and other departments.
Proactive Mindset – Anticipates threats and recommends improvements.
