TopLine Financial Credit Union has been a member-owned financial services cooperative since 1935. We are looking for outgoing individuals to join our Loan Servicing team that is dedicated to building life-long relationships to help our members reach and manage their financial goals.
A successful Loan Service Assistant will be able to do:
- Complete paid in full report including releasing liens in a timely manner.
- Verify and process all mailed loan payments daily.
- Assist Loan Service Representative with collateral and insurance tracking.
- Complete UCC Renewals
- Enter insurance information into vendors website for insurance tracking
- Log DMV lien cards into system to track receipt
- Follow-up on pending lien releases
- Follow-up on pending titles
- Follow-up on loan findings
- Follow-up on title tracking to get proof TopLine is lienholder
- Maintain and organize loan vault.
- Process third party payoff requests for all loans.
- Provide assistance to branch personnel and/or members resolving account related issues.
- Develop a working knowledge of the Consumer, Residential loan and Member Service functions to efficiently answer questions and provide information.
- Files and maintains complete and accurate files for all loans.
- Assist Loan Service Representative with verifying and funding indirect loan contracts.
- Perform other related duties and special projects as required or assigned.
Qualifications:
- Must have a high school degree or equivalent and 6 months to 1 year loan processing/closing experience desired.
- Previous clerical or Customer Service experience essential.
- Current knowledge of consumer loan regulations and policies relating to processing essential.
- Excellent verbal and written communication skills.
- Detail oriented with good organizational skills essential and ability to work independently.
- Good math aptitude essential.
- Basic office skills essential (typing, 10-key, data entry), personal computer skill, Microsoft Office Suite software essential.
Salary Range: $20.72 - $25.90 (hourly)
Benefits:
- 401(k) with Employer Match
- Dental
- Disability Insurance
- Employee Perks
- Flexible Spending Accounts
- Life Insurance
- Medical
- Paid Holidays
- Paid Time Off
- Pet Insurance
- Referral Program
- Vision
Ready to take the next step with us, apply now at https://www.toplinecu.com/careers.
At TopLine Financial Credit Union, we celebrate diversity by offering a work environment that is shaped by individual respect and mutual trust where every individual can thrive. We are proud to be an Equal Opportunity/ Affirmative Action Employer committed to diversity in the workplace and comply with all applicable federal, state, and local laws regarding non-discrimination and affirmative action.
