System Administrator I

CCCU is looking for a talented System Admin I to provide system support to the activities and resources required to provide quality computer operations processing.  You will set-up and implement standards for computer operation and troubleshoot and resolve problems associated with local and wide area network environments.  You will have a high level of attention to detail and be able to work on multiple project simultaneously.  You will be organized, self-motivated, have excellent communication skills with the ability to write technical documentation, routine reports, and correspondence, while being on call 24 hours per day.

Responsibilities

• Set-up and implement standards for computer operation and use software support tools to process scheduling, reports, report generation, database administration, performance tuning, and security.
• Troubleshoot and resolve problems associated with local and wide area network environments.
• Diagnose hardware and software problems, and replace defective components.
• Perform data backups and disaster recovery operations.
• Perform routine network startup and shutdown procedures, and maintain control records. Demonstrate ability to startup and shutdown all branches, data centers, generators, and UPS’s.
• Recommend changes to improve systems and network configurations.
• Train people in computer system use.
• Work closely with vendors and credit union staff.
• Answer, evaluate, and prioritize incoming telephone, voice mail, e-mail, and in-person requests for assistance.
• Log and track calls using problem management database and maintain history records.
• Act as a key technical liaison between computer systems users, vendors, and IT.
• May serve as project coordinator participant in various business or IT related projects.
• Follow Bank Secrecy Act (BSA) policies and procedures as they relate to this position.
• Other responsibilities as assigned.

Qualifications

• Associate's degree (A.A.) or equivalent from 2-year college or technical school; or 6 months-1 year related experience and/or training; or equivalent combination of education and experience required.
• 3-5 years of credit union experience preferred.
• CompTia A+, CompTia Network+ certifications or equivalent recent experience preferred.
• System Administrator level computer certification as approved by the credit union.
• Current Microsoft Windows desktop operation system certification or equivalent experience.
• Must be a licensed driver with a working automobile available to you at all times.
• Strong process engineering and analytical skills, interpersonal (verbal and written) skills.
• Able to respond to problems and challenges in non-scheduled hours of operation, including the need occassionally to work evenings, weekend days, and holidays.
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Benefits:

• Health, dental and vision insurance
• Health Savings/ Flexible Spending accounts
• 401(k) and pension plans
• Life insurance and supplemental insurance
• Paid time off out of the office – Vacation time, Sick time and Paid Holidays
• Employee referral program
• Plus much more!

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